Meritum Partners

Globalization Advisory Case Study

Leading Information Services Company — Finance and Accounting Offshoring


Situation	Approach	Benefit to Client

Global information services company looking for permanent structural savings in its US Operations US organization was highly decentralized with multiple business units Client's shared services group wanted to develop and execute a Finance & Accounting offshoring strategy and implementation roadmap Client wanted to pilot program at one of the business units for Accounts Payable, Accounts Receivable, General Ledger and Credit and Collections processes Following a successful pilot program would roll out across North America followed by Europe	Baselined pilot business unit's entire F&A organization and processes Identified "quick hit" process reengineering and organization structure redesign opportunities above and beyond offshore benefits Utilized proprietary methodology to identify positions that could be offshored Created robust program business case Obtained additional business unit buy-in through CFO stakeholder committee Created and executed multi-round supplier RFP Negotiated and drafted detailed contract/SOW Designed PMO and identified key reporting metrics/SLAs Developed detailed transition and implementation plan	In year savings identified and achieved through "quick hit" engineering and reorganizing opportunities Core F&A processes streamlined Five year offshore plan established incorporating both internal organizational dynamics and offshore maturity model Preferred offshore supplier selected via a comprehensive RFP effort Negotiated prices exceeding initial target cost savings and avoidance Roadmap/framework to move program forward with remaining business units

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